Melissa J. & Co. offers merchandise returns for store credit ONLY. All services require a non-refundable retainer fee.
*Once orders are placed no changes or cancellations can be made. Customers must contact us at firstname.lastname@example.org within 7 days of receiving orders to receive store credit. After the 7th day the item is considered final sale.
*Please note: store credit as a result of a return does not include shipping charges unless the return was a result of the company’s error.
Customers are responsible for paying return shipping.
All returned items must be unworn and unwashed. Any items returned with deodorant, makeup or other stains/odors will not be accepted and will be shipped back to the customer for a $10 fee.
Sale items, handbags, and accessories are FINAL SALE.
For more information regarding returns please email email@example.com.
All returns should be sent to the following address:
285 West Wieuca Road NE PMB 5551
Atlanta, GA 30342
Please allow 3-5 business days for your return to be processed.